Thrive Health Connection’s team of highly trained and skilled medical case managers delivers a comprehensive suite of individual-centered services designed to facilitate access to the quality clinical and supportive services needed to achieve and maintain optimal health and viral suppression. Our case managers are located at our main office as well as at several satellite locations. Our team is happy to meet you in the community or at your medical appointment. We offer bilingual (Spanish/English) case management services as well. Customers eligible for case management services meet the following criteria:
If you’re interested in obtaining case management services, or if you’ve lost contact with your case manager, please contact Thrive Health Connection at 816-561-8784 and request to speak with the case manager of the day. The steps for obtaining services are below:
Our primary case management goal is ensuring that everyone we serve is linked to and remain regularly engaged in medical care, an essential element of maintaining optimal health. Our medical case managers work with customers to facilitate access to medical care. Our medical case managers and customers are partners – and that partnership is most successful when both are active participants.
In addition to medical case managers, Thrive Health Connection houses a transitional case manager – one of only three in Missouri – who is specially trained to work with individuals who are currently or have recently been incarcerated. Our transitional case manager functions as a medical case manager but has a specialized focus on the incarcerated and the unique challenges that comes with a history of incarceration. The transitional case manager has access to additional service referrals for these individuals.
Our client services coordinator works with case managers and clients customers to provide limited emergency assistance, limited bus passes, and access to the GoodStore for hygiene products for customers enrolled through Thrive Health Connection. Services are dependent on funding and not guaranteed.
Our client services coordinator in partnership with our case managers also helps link eligible customers to our 340B pharmacy, Coordinated Care Network. You may be eligible to utilize our pharmacy if you have Medicare or private insurance.